Warranty Policy

Effective Date: January 01, 2024

At Opulentia Handbags, we take pride in providing high-quality luxury handbags. To ensure your peace of mind and protect your purchase, we offer an Extended Warranty for an additional 12 months, available for purchase at the time of order.

What’s Covered:

  • Manufacturing Defects: Covers any defect in materials or craftsmanship.
  • Damage: Includes accidental damage like scratches, scuffs, or minor tears that occur under normal usage.
  • Hardware: Includes faulty zippers, clasps, or buckles.
  • Stitching: Covers any issues with stitching that may cause the bag to unravel or lose its structural integrity.

Warranty Duration:

  • The extended warranty will be valid for 12 months from the original date of purchase.

Exclusions:

  • Normal Wear and Tear: This includes, but is not limited to, fading, creasing, and other effects of prolonged use.
  • Misuse or Abuse: Damages caused by improper care or usage, including exposure to extreme conditions (water, fire, chemicals).
  • Loss or Theft: Loss or theft of the handbag is not covered by the warranty.
  • Unauthorized Repairs: Any damage resulting from repairs or alterations by an unauthorized third party.

How to Add the Warranty:

  • Add the Warranty at Checkout: You can add the 12-month extended warranty for an additional fee when completing your order. The warranty will automatically be added to your cart if selected.
  • Price of Warranty: The cost for the 12-month warranty is 65 USD

How to File a Claim:

  • If you experience any issues covered under the warranty, please Fill out form at https://opulentiabags.com/pages/warranty with the following:
    • Proof of purchase.
    • Clear photos or videos showing the issue.
    • A description of the defect or damage.

Warranty Activation:

  • Your warranty will be activated upon purchase and payment. You will receive a confirmation email with warranty details.

By purchasing the extended warranty, you are ensuring that your luxury handbag remains protected, giving you the confidence to enjoy it to the fullest.